Start with the data plan that works for you

Not yet as we are working on OEM contracts that would allow us to provide data globally. Currently the live car data is provided in the European Economic Area (EEA) and United Kingdom.

We support almost 30 brands via our API. All supported manufacturers with necessary documentation are listed under our Brands page.

We deliver car data securely through official OEM interfaces, packaged into a standardized format. Customers can choose to receive the data updates via REST API (Pull) and also stream it via MQTT, AWS Kynesis, AWS S3 or Azure Blob buckets. The platform’s modular design enables businesses to select relevant OEM data packages and define scopes by brand, ensuring flexibility and scalability for various use cases.

Customers can access a comprehensive list of data points, including mileage, vehicle location, energy consumption, diagnostics, and more. Our data catalog is good starting point for the more technically inclined.

Data update frequencies differ based on the OEM and use case needs. Refer to the Data page where we detailed various nuances.

Yes, customers choose their preferred OEM packages and define relevant data scopes by brand. It is even possible to choose a preferred data delivery method through our developer console.

High Mobility offers usage-based pricing and as a guidance we have outlined three pricing tiers: Starter (for small fleets), Enabler (for growing fleets), and Tailored (for enterprises). Essentially, most of our customers start with a pilot in Starter tier and smoothly move into Enabler tier as their activated vehicle fleet grows.

While we do not have a separate platform or licensing fee, we have introduced a flat minimum fee of €99 per month that is credited toward your activated vehicles. Once you go over a certain threshold the minimum fee is fully consumed by the data package cost as per example on the Pricing page. In our experience, the minimum fee is usually consumed already after 20 active vehicles for popular data packages. Most of our customers do not get billed beyond their ordinary monthly data cost.

No, there are no separate platform or licensing fees beyond the monthly minimum fee and per-vehicle costs.

You are billed on a monthly basis for the actual number of activated cars during the billing cycle. We will provide you with the brands breakdown on your invoice.

The developer console provides precise cost estimates based on selected data packages and vehicle activations. Then the monthly bill is based on the actual number of vehicles you activate and receive data from.

Yes, High Mobility offers an option where customers can retain their contracts with OEMs and use High Mobility solely as a data infrastructure provider. In this scenario, customers pay only for the API usage fees without needing to establish new agreements with OEMs. This “API-only commercial model” is part of the tailored pricing plan, allowing businesses to leverage High Mobility’s unified infrastructure for secure and standardised data delivery while maintaining their existing OEM relationships.

Activation times vary by OEM but typically occur shortly after over-the-air (OTA) updates are completed, after a short trip or in some case would require multiple trips to be completed.

Yes, fleet operators must sign terms and conditions for accessing OEM fleet data before activation can proceed.

We are highly committed to providing timely support when it comes to troubleshooting connectivity issues or getting customers live with their fleets. Our customers are used to email communication, Slack notifications, live status updates, scheduled maintenance alerts, and quick responses.